Wait, is that…a conflict of interest?
Let’s talk transparency.
As the founder of The Marq Digital, I’ve built a boutique strategy studio focused on helping nonprofits, lifestyle brands, and mission-driven businesses elevate their customer experiences. I also work full-time in a strategic role at Epsilon, a global powerhouse in data-driven marketing, where I support enterprise clients in building loyalty, personalization, and CX strategies that drive business results.
So naturally, a few people have asked: Is there a conflict of interest?
The short answer: No.
The long answer? Let’s get into it.
1. Clearly Defined Boundaries
The Marq Digital operates in a different lane — and scale — than Epsilon. My studio focuses on smaller, non-competitive clients across sectors like community-based organizations, travel, legal services, and small-scale professional brands. These are not accounts that overlap with Epsilon’s enterprise client base - or strategic roadmap.
Moreover, all of my work for The Marq Digital happens outside of business hours, is self-funded, and structured to ensure there’s no overlap in deliverables, tools, or technologies used.
2. Different Business Models, Different Goals
At Epsilon, I contribute to large-scale, enterprise CX and loyalty transformation — work that involves complex data integration, global strategy, and long-term roadmaps.
At The Marq Digital, I’m guiding smaller teams through nimble, foundational CX strategy, content audits, and digital storytelling — often for clients who are building their very first roadmap. It’s about human-centered design at the ground level, not enterprise martech deployment.
3. Creative Practice = Professional Growth
Owning a small business has made me better at what I do in my full-time role. It keeps me close to emerging trends, sharpens my creative problem-solving, and reinforces how different types of organizations think, feel, and act. These experiences give me a broader lens when working with Epsilon clients — especially when helping enterprise brands humanize their strategy and think more like startups.
4. Everything Above Board
I’ve proactively disclosed The Marq Digital to Epsilon and confirmed that it aligns with company policies. There are no conflicts in client type, market positioning, or technology — and I maintain strict separation between both roles.
5. Why I’m Sharing This
Because I believe in clarity, integrity, and building in the open. The work I do — whether for a Fortune 100 company or a nonprofit trying to better serve its community — is driven by the same values: empathy, strategy, and people-first design.
I’m proud to wear both hats. And I’m even more proud to do it transparently and ethically.
Have questions? I’m always open to honest conversations.
You can learn more about The Marq Digital here, or explore my work here.
Let’s build better experiences — wherever they happen.