UX/UI design is where strategy meets aesthetics to create seamless digital experiences. It balances functionality with visual appeal, ensuring users can interact with products intuitively and efficiently. I utilize UX/UI as follows:

    • Wireframes: Developing blueprints to outline structure and layout

    • UX Prototypes: Creating interactive mockups to test usability before development

    • User Testing: Conducting real-world evaluations to refine the experience

    • Visual Design: Crafting appealing, branded aesthetics that enhance user interactions

    • Interaction Design: Ensuring smooth and engaging interactions between users and digital interfaces

    • Responsive Design: Adapting experiences for various screen sizes and devices

 

Project Summaries

  • Parenting Consumer Personas for Walgreens

    Developed detailed consumer personas for Walgreens pitch, focusing on new parents to enhance targeted marketing strategies.

    • Jennifer (New Mom, 33, Chicago) – Overwhelmed yet devoted mother seeking convenience, savings, and parenting support. Engages on Instagram, Facebook, and Pinterest. Shops at Walgreens for baby essentials and wellness products.

    • Stan (New Dad, 36, Chicago) – Hands-on father balancing work and family life, often in front of the camera. Active on Facebook, YouTube, and Reddit. Seeks practical, time-saving shopping solutions at Walgreens.

    Impact: Insights support personalized engagement strategies, leveraging digital tools and loyalty programs to enhance customer retention and experience.

  • LLS Website Usability Testing Initiative

    Project Overview: Led the curation of a comprehensive usability testing proposal for an updated Leukemia & Lymphoma Society (LLS) website to ensure optimal user experience, accessibility, and engagement for key stakeholders, including patients, caregivers, donors, and healthcare professionals.

    The proposal was accepted.

    Future Contributions will Include:

    • Designing and executing a structured usability testing plan, combining moderated and unmoderated remote testing sessions.

    • Development of real-world task scenarios to evaluate key user journeys, such as finding treatment information, completing donations, and accessing support services.

    • Defining success metrics, including task success rate, time on task, error frequency, and qualitative user feedback.

    • Utilizing tools like Zoom, Lookback, Google Analytics, and WAVE/Axe for behavioral insights and accessibility evaluation.

    • Analyzing test results to identify usability trends and improvement areas, delivering a detailed report with actionable recommendations.

    • Proposing a goal-oriented measurement framework for ongoing site performance tracking and optimization.

    Impact: Providing LLS with data-driven insights to enhance website navigation, usability, and accessibility, ensuring a seamless and supportive experience for users in need.

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