CX & Brand Strategy for Purpose-Driven Organizations
At The Marq Digital, I help nonprofits, healthcare companies, and legal organizations transform how people experience their brand, both online and offline.
Service Highlights
Customer Journey Mapping
Illuminate every step your users take - and identify opportunities to enhance trust and retention.
UX & Content Audits
Uncover friction points in your digital experience and align messaging with audience expectations.
Fractional CX Leadership
Get the strategic horsepower of a Chief Experience Officer - without the full-time hire.
How We Work
Every engagement starts with a Discovery Session. From there, I offer project-based or retainer packages tailored to your needs.